The end result of the Hawthorne studies was an unexpected one, which found that
A) employees work faster if there is better lighting.
B) employees work faster if they are given a standard goal of output to meet.
C) employees work faster in a group atmosphere rather than individually.
D) employees' motivation to work is influenced by human factors.
E) employees work more slowly if they feel they are being watched.

Question

Quizplus · Accepted Answer

The Hawthorne studies found that employees' motivation to work is influenced by human factors, such as social interaction and feeling valued by their supervisors. The researchers discovered that when workers were given more attention and interest by their supervisors, they tended to work harder and be more productive. This unexpected finding led to the development of the human relations approach to management. Options A, B, C, and E are incorrect as they do not accurately reflect the results of the Hawthorne studies.

The End Result of the Hawthorne Studies Was an Unexpected