Scheduling in service systems may involve scheduling:
(I)the workforce.
(II)the equipment.
(III)customers.
A)II only
B)I and II only
C)II and III only
D)I and III only
E)I, II, and III

Question

Quizplus · Accepted Answer

Scheduling in service systems involves managing the availability and timing of the workforce (to ensure there are enough staff members to meet demand), the equipment (to ensure it is available and operational when needed), and customers (to manage demand and ensure service can be delivered efficiently). This comprehensive approach helps in optimizing the service delivery process.

Scheduling in Service Systems May Involve Scheduling