_____ and _____ customers are factors in quality.
A)Cost; improving
B)Attracting; retaining
C)Flexibility; attracting
D)Capacity; improving
E)Efficiency; retaining

Question

Quizplus · Accepted Answer

Attracting and retaining customers are crucial factors in quality management. Quality products or services attract customers initially and retaining them requires consistent quality, indicating the importance of these factors in a quality-focused approach.

_____ and _____ Customers Are Factors in Quality

_ and _ Customers Are Factors in Quality