Quality function deployment is a structured approach that guarantees that the highest-quality product or service will be designed.

Question

Quizplus · Accepted Answer

Quality Function Deployment (QFD) is a structured approach for integrating customer requirements into every aspect of product development, but it does not guarantee the highest-quality product or service will be designed. It aims to ensure that the voice of the customer is heard and incorporated, but the ultimate quality also depends on execution, resources, and other factors.

Quality Function Deployment Is a Structured Approach That Guarantees That