Which is not a cost of quality?
A)prevention cost
B)external failure costs
C)extended service contract costs
D)internal failure costs
E)appraisal costs

Question

Quizplus · Accepted Answer

Extended service contract costs are not considered a direct cost of quality. Costs of quality are categorized into prevention costs, appraisal costs, internal failure costs, and external failure costs, which are all related to ensuring or improving the quality of products or services before, during, and after production. Extended service contracts, however, are agreements for maintenance or coverage beyond the standard warranty and are not directly aimed at preventing or detecting defects in the quality management process.

Which Is Not a Cost of Quality