Suppose a work process is changed with the intent of increasing output by 5 per cent. After the first month of operation with the new work process, an output increase of 7 per cent is reported. This is an example of a(n):
A) planning strength.
B) work process strength.
C) ethical situation.
D) performance deficiency.
E) performance opportunity.

Question

Quizplus · Accepted Answer

This is an example of a performance opportunity because the actual outcome exceeded the expected improvement, indicating a chance to leverage or further enhance performance beyond initial expectations.

Suppose a Work Process Is Changed with the Intent of Increasing