A management exception known as the __________ occurs when the need for action centres on discovering why desired performance was exceeded and what can be done to continue the higher level of performance in the future.
A) expected end result
B) opportunity situation
C) problem situation
D) original assumption
E) intended course of action

Question

Quizplus · Accepted Answer

The correct term is "opportunity situation," which refers to instances where performance exceeds expectations, prompting analysis to understand the reasons behind the success and how it can be sustained or improved further.

A Management Exception Known as the __________ Occurs When the Need