In implementing new technology, the change agent should:
A) be alert to resistance.
B) continually gather and process information relating to the change.
C) be willing to customise the new technology to best meet the needs of the local situation.
D) All of the options listed
E) None of the options listed

Question

Quizplus · Accepted Answer

All of the options listed are critical actions for a change agent when implementing new technology. Being alert to resistance helps in addressing concerns and objections. Continually gathering and processing information ensures the change is on track and adjustments are made as needed. Customizing the technology to meet local needs increases acceptance and effectiveness.

In Implementing New Technology, the Change Agent Should