According to Michael Hammer, __________ is the systematic and complete analysis of work processes and the design of new and better ones.
A) systems process analysis and design
B) process restructuring
C) process re-engineering
D) process resurfacing
E) process redesigning

Question

Quizplus · Accepted Answer

Michael Hammer is best known for his work on business process re-engineering (BPR), which is a management strategy focusing on the analysis and design of workflows and processes within an organization.

According to Michael Hammer, __________ Is the Systematic and Complete