Conflict as it is experienced in the daily workplace involves at least two basic forms:
A) rational conflict and irrational conflict.
B) sanctioned conflict and ad hoc conflict.
C) substantive conflict and emotional conflict.
D) bureaucratic conflict and personal conflict.
E) institutional conflict and rational conflict.

Question

Quizplus · Accepted Answer

Substantive conflict involves disagreements over goals, resources, rewards, policies, procedures, and job assignments, while emotional conflict involves interpersonal difficulties that arise over feelings of anger, mistrust, dislike, fear, resentment, and the like. These are the two basic forms of conflict experienced in the workplace.

Conflict as It Is Experienced in the Daily Workplace Involves