Which of the following describes software that plans and executes business processes involving customer interaction, such as sales, marketing, fulfilment, and customer service?
A) CRM
B) CRP
C) ERP
D) MRP II

Question

Quizplus · Accepted Answer

CRM (Customer Relationship Management) software is designed to manage and execute business processes involving customer interactions, such as sales, marketing, fulfillment, and customer service.

Which of the Following Describes Software That Plans and Executes