When you decide to start automating order entry by creating a website instead of forcing people to call into Inside Sales to place orders, you are in the _________ phase of BPI.
A) analysis
B) control
C) define
D) improve
E) measure

Question

Quizplus · Accepted Answer

Automating order entry by creating a website to replace manual call-ins is an action taken in the Improve phase of Business Process Improvement (BPI), where processes are redesigned or improved to enhance efficiency and effectiveness.

When You Decide to Start Automating Order Entry by Creating