When a person writing a message knows neither the name nor the gender of the reader, the person should
A) assume that the reader is female.
B) send an informal message to the reader.
C) find out the reader's name and assume the reader's gender.
D) use a general group to which the reader belongs.
E) omit the salutation and subject, and proceed with the body of the message.

Question

Quizplus · Accepted Answer

Using a general group to which the reader belongs is the most inclusive and respectful approach when the writer does not know the reader's name or gender. This avoids assumptions about gender and maintains formality and respect in communication.

When a Person Writing a Message Knows Neither the Name