While drafting an email, you should
A) use only capital letters in the subject line.
B) cover as many topics as possible in one email.
C) put the most important information in the last sentence.
D) use an overview if the email is more than one screen long.
E) always use high priority markers like URGENT in the subject line.

Question

Quizplus · Accepted Answer

Using an overview or summary at the beginning of a long email helps the reader understand the main points or actions required without having to read through the entire message. This is especially useful for emails that extend beyond one screen, as it ensures that key information is communicated effectively and efficiently.

While Drafting an Email, You Should