Which of the following statements about a goodwill ending in positive and informative messages is true?
A) It should work if the same basic message is sent to someone else with the same title.
B) It is a good idea to end an email with "feel free to call."
C) It should focus on the reader's hobbies, family, or personal life.
D) It should not refer to the company's relationship with the reader's organization.
E) It should show you see the reader as an individual.

Question

Quizplus · Accepted Answer

A goodwill ending should personalize the message, showing that you see the reader as an individual, which helps in building a positive relationship.

Which of the Following Statements About a Goodwill Ending in Positive