Which of the following is most likely to be a positive message rather than a negative one?
A) a rejection or refusal
B) an announcement of a policy change that suits the audience
C) a highly critical performance review
D) a disciplinary notice
E) a notice of defect for a product and a product recall
Correct Answer:
Verified
Q1: It is always better to work out
Q2: Using the phrase "I am sorry that
Q4: All shipments from a kitchen supply company
Q5: A negative message to a customer should
Q6: Having the audience accept the bad news
Q7: Which of the following ways is the
Q8: All negative messages should contain an apology
Q9: Ann has been called into an unplanned
Q10: When you present a good alternative in
Q11: Which of the following is recommended while
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