Jake, a sales representative, is returning from a week on the road. One of his activities this week is to develop ____, which are designed to identify the customers called on and to present detailed information about interaction with those clients.
A) sales invoices
B) feedback notices
C) expense reports
D) call reports
E) recall files

Question

Quizplus · Accepted Answer

Call reports are specifically designed to track customer interactions and provide detailed information about those interactions, including the customers called on. Sales invoices track purchases made by customers, feedback notices typically request feedback from customers rather than track interactions, expense reports track expenses incurred while on the road, and recall files track products that need to be recalled for safety reasons.

Jake, a Sales Representative, Is Returning from a Week on the Road