Utility company NiSource has been recognized for its excellent code of conduct. Its four core values include fairness, honesty, integrity, and trust. It has been selected for four consecutive years as one of Ethisphere's "World's Most Ethical Companies." Its code starts off by emphasizing that every employee has the responsibility to act ethically, especially when it comes to reporting misconduct. It also includes a number of sections including creating a positive work environment, protecting corporate assets, avoiding conflicts of interest, maintaining good citizenship, and using solid judgment. However, NiSource knows that a strong code of conduct by itself does not guarantee ethical conduct. It has adopted a number of controls and organizational factors to limit opportunities for unethical behavior. According to research from the National Business Ethics Survey, the biggest determinant of ethical conduct (or misconduct) at NiSource stems from its _______________.
A) corporate culture
B) disciplinary procedures
C) adoption of values
D) extent of ethics training
E) revision of its ethics code

Question

Quizplus · Accepted Answer

The passage states that NiSource has adopted controls and organizational factors to limit opportunities for unethical behavior, indicating that the company recognizes the importance of corporate culture in promoting ethical conduct. Additionally, research cited in the passage suggests that corporate culture is the biggest determinant of ethical conduct (or misconduct) at NiSource. Therefore, the best choice is A - corporate culture.

Utility Company NiSource Has Been Recognized for Its Excellent Code