The corporation where Chandler works closely with the local food bank. The food bank has been having trouble finding volunteers to fill their staffing needs. Chandler has decided that he and his wife Monica would like to help out for a few hours on the weekends. Chandler knows that he will not be rewarded for stepping out of his specific role requirements at work, but he wants to go above and beyond for his corporation. This is an example of ______.
A) productive work behaviors
B) organizational commitment
C) counterproductive work behavior
D) organizational citizenship behavior

Question

Quizplus · Accepted Answer

Chandler's decision to volunteer at the local food bank, especially when it is associated with his corporation but not part of his job requirements, is an example of organizational citizenship behavior. This term refers to actions by employees that are not part of their formal job requirements but which support the organization and its social and psychological environment.

The Corporation Where Chandler Works Closely with the Local Food