The higher the score for each of the characteristics of the job characteristics model, ______.
A) the more positive are employees' psychological states and outcomes
B) the more feedback is needed to accomplish a task
C) the more job characteristics are needed to accomplish the tasks
D) the more negative are the employees' psychological states and outcomes

Question

Quizplus · Accepted Answer

The job characteristics model suggests that jobs with higher scores in characteristics such as skill variety, task identity, task significance, autonomy, and feedback lead to more positive psychological states in employees. This, in turn, can improve outcomes such as job satisfaction, motivation, and performance.

The Higher the Score for Each of the Characteristics of the Job