Which term below is an essential skill for employees in the workplace because it allows the receiver to hear and understand the message and reassures the speaker that the message has been heard in the same terms in which it is delivered?
A) paraphrasing
B) active listening
C) communication
D) processing

Question

Quizplus · Accepted Answer

Active listening is crucial in the workplace as it ensures that the receiver fully understands the message as intended by the speaker and often involves feedback or paraphrasing to confirm understanding.

Which Term Below Is an Essential Skill for Employees in the Workplace