What type of message should you avoid when expressing empathy?
A) "I care."
B) "I'm here."
C) "I know."
D) "I feel terrible."

Name: What type of message should you avoid when expressing empathy? A) "I care." B) "I'm here." C) "I know." D) "I feel terrible."
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Question

Quizplus · Accepted Answer

Saying "I know" can come across as dismissive or presumptuous, as it assumes you fully understand someone else's feelings or situation, which might not be the case. It can minimize the other person's experience.

What Type of Message Should You Avoid When Expressing Empathy