In today's customer-focused organizations, the customer is recognized as the final authority of what constitutes quality. Nevertheless, customer tastes and feature preferences vary from customer to customer. Increased competition has placed a premium on customer satisfaction and the development of __________ products and services.
A) unique
B) quality
C) customized
D) creative
E) consistent

Question

Quizplus · Accepted Answer

Given the context of varying customer tastes and the emphasis on customer satisfaction, the development of "customized" products and services is the most fitting answer. Customization addresses the individual preferences of customers, aligning with the need to cater to diverse customer demands in a competitive market.

In Today's Customer-Focused Organizations, the Customer Is Recognized as the Final