If you find that the staff who work in your college's career center give you poor advice or otherwise did not provide sufficient help in finding you employment after graduation, you may be dissatisfied with your entire college experience. This is an example of which issue associated with services?
A) inventory
B) intangibility
C) inseparability
D) service continuum
E) inconsistency

Question

Quizplus · Accepted Answer

Inseparability refers to the idea that services are produced and consumed simultaneously, meaning that the quality of the service is directly tied to the provider. In this case, the poor advice from the career center staff affects the overall perception of the college experience.

If You Find That the Staff Who Work in Your