Equipment-based services do not have the marketing concern of inconsistent quality because ________ have been removed from the delivery of the service.
A) risk and product liability
B) people
C) learning requirements
D) automations
E) accessories

Question

Quizplus · Accepted Answer

People have been removed from the delivery of the service, which reduces the variability and inconsistency that can occur when human involvement is present.

Equipment-Based Services Do Not Have the Marketing Concern of Inconsistent