A medical practice finds that during busy periods it cannot keep up with checking-in patients. Which of the following is the most cost-effective option?
A) Hire a part-time worker to help with check-ins.
B) Decrease the number of patient appointments per day.
C) Crosstrain other workers on check-in procedures
D) During busy periods, ask if any patients are willing to reschedule.

Question

Quizplus · Accepted Answer

Crosstraining other workers on check-in procedures is the most cost-effective option because it utilizes existing staff to manage increased workload without the need to hire additional personnel or reduce the number of patient appointments, which could affect revenue.

A Medical Practice Finds That During Busy Periods It Cannot