List and describe three practices that develop active listening skills.
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Q57: Probing questions help you to uncover and
Q58: "Would this computer software meet your current
Q59: _ is the process of sending back
Q60: _ questions are intended to discover basic
Q61: If the customer is aware of the
Q63: Questions asked at the beginning of a
Q64: A(n)_ presentation is used by salespeople to
Q65: Salespeople are selling a solution to a
Q66: An informative presentation is a type of
Q67: A salesperson who represents a company with
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