The organization can influence the guest's reaction to the wait before service begins and during service, but not after service.

Name: The organization can influence the guest's reaction to the wait before service begins and during service, but not after service.
Brand: Quizplus
Rating: 5.0 (37 reviews)

Question

Quizplus · Accepted Answer

The organization can influence the guest's reaction even after service through follow-up communications, feedback requests, and addressing any post-service concerns, enhancing overall satisfaction and perception of the experience.

The Organization Can Influence the Guest's Reaction to the Wait