The best queue type to use is the one guests prefer, even if service is slower in that type of queue.
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Q4: Waits of certain length feel longer than
Q5: The actual waiting time is more important
Q6: When there is short-term high demand, an
Q7: Neither restaurant managers nor guests like to
Q8: The single-channel, multi-phase queue is essentially two
Q10: Because you never know how many guests
Q11: A queue is just another name for
Q12: In waiting line discussions, channel means server.
Q13: An example of a single-channel, multi-phase queue
Q14: The design day and the capacity day
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