The active listening method is most effective when:
A) the listener wants to gain maximum enjoyment from the message.
B) the listener wants to help the sender solve a problem, or to understand the content or feeling in a message.
C) there is a conflict of interest between the listener and sender.
D) there is a communication interaction with an unequal partner.

Question

Quizplus · Accepted Answer

The active listening method is most effective when the listener wants to help the sender solve a problem, or to understand the content or feeling in a message. This method helps the listener to fully concentrate, understand, and respond to the message. It also helps to build trust and create a positive relationship between the listener and sender.

The Active Listening Method Is Most Effective When