Q41: Usually, nonverbal communication is consciously observed unless
Q42: An effective listening approach does what?
A) Reflects
Q43: The quality of attending listening skills is
Q44: According to Mehrabian's (1971) formula, facial expressions
Q45: Effective listening is achieved when:
A) listeners hear
Q47: Discuss the nature of personal, cultural and
Q48: 'Paralanguage can affect the message being sent'.
Q49: According to Bolton (1987), active listening refers
Q50: If in doubt about the intended message,
Q51: Nonverbal behaviour can be interpreted without context.
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