Briefly explain the order of information in a good-news letter. Identify four types of good-news letters.
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Q44: In order to keep the goodwill of
Q45: To recognise the actions of another, use
Q46: Both writers and readers can benefit from
Q47: In writing a bad-news letter, you should
Q48: An order refusal declines a request.
Q50: Explain the 'you' approach in writing and
Q51: A letter of request asks others to
Q52: The appropriate writing strategy for good news
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Q54: One difference between a good-news letter and
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