Which actions would be the most likely to support and enhance an operational excellence macro strategy?
A)Singapore Airlines installing more comfortable seats in the economy-class cabins of its airplanes
B)3M Corporation implementing new software to improve communication with its suppliers
C)Adidas inviting customer suggestions to guide the design of the next generation of shoes
D)Nike opening hundreds of new company stores in high-traffic shopping areas
E)McDonald's lowering prices on its coffee drinks

Question

Quizplus · Accepted Answer

Implementation of new software to improve communication with suppliers is a process improvement action that supports and enhances an operational excellence macro strategy. It helps improve efficiency, reduce waste, and streamline operations. The other options do not directly relate to process improvement or operational excellence.

Which Actions Would Be the Most Likely to Support and Enhance