A consumer's external social environment includes
A)impulse, habitual, and limited problem-solving processes.
B)functional and psychological needs.
C)universal, retrieval, and evoked sets.
D)cognitive, affective, and behavioral environments.
E)the customer's family, reference groups, and culture.

Question

Quizplus · Accepted Answer

The consumer's external social environment includes their family, reference groups, and culture, as these factors can influence their purchasing decisions and behaviors. A, B, C, and D are related to other aspects of consumer behavior such as decision-making processes, needs, and cognitive and emotional responses.

A Consumer's External Social Environment Includes