Zoltan is walking down the hallway, feels a hard push on his back, and stumbles forward.He turns around to see Josh standing behind him.Based on attribution of intent, Zoltan is less likely to aggress if he perceives that Josh's action was ____________.If Josh apologizes, it's important that he seems ___________ otherwise he may further provoke Zoltan to aggress.
A)Unintentional; genuine
B)Unintentional; rapid
C)Intentional; genuine
D)Intentional; rapid

Question

Quizplus · Accepted Answer

If Zoltan perceives Josh's action as unintentional, he is less likely to be provoked and aggressive. However, if Josh apologizes insincerely or seems disingenuous in his apology, it may further provoke Zoltan to aggress. Therefore, it's important that Josh's apology seems genuine.

Zoltan Is Walking Down the Hallway, Feels a Hard Push