In determining procedural justice, feelings of control are more important to the instrumental component than to the relational component.

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Procedural justice refers to the fairness of procedures used to make a decision or resolve a dispute. It has two components - instrumental and relational. The instrumental component focuses on the outcome of the procedure (i.e., did the outcome meet the expectations of the participants?). The relational component focuses on the process of the procedure (i.e., were the participants treated with dignity and respect?). Research suggests that feelings of control (i.e., having input or voice in the decision-making process) are more important to the instrumental component than to the relational component.

In Determining Procedural Justice, Feelings of Control Are More Important