Which of the following is TRUE about the use of email as a mode of business communication?
A) The availability of new tools such as instant messaging, blogs, microblogs, social networks, and shared workspaces has not impacted the use of email.
B) Since email is an informal tool, one need not consider the traditional notions of organizational hierarchy when communicating through emails.
C) Many companies now have formal email policies that specify how employees can use email.
D) When compared to IM, midsize messages are more difficult to compose and read on email.

Question

Quizplus · Accepted Answer

Many companies now have formal email policies that specify how employees can use email. As email is widely used in business communication, it is important to have clear guidelines on its appropriate use. These policies often cover issues such as email etiquette, confidentiality, and acceptable content. The other options are not true about email as a mode of business communication.

Option A is incorrect because the availability of new tools has impacted the use of email as a primary mode of communication. Many organizations have started using these new tools for faster and more efficient communication.

Option B is incorrect because even though email may seem informal, it is still a professional mode of communication, and one needs to consider organizational hierarchy and etiquette while communicating through email.

Option D is incorrect because composing and reading midsize messages on email is easier compared to IM, where the messages are short and can sometimes be ambiguous.

Which of the Following Is TRUE About the Use of Email