The number-one characteristic found to define a world-class salesperson is someone who:
A)does not follow up with new customers once an order has been placed.
B)fails to consider the importance of developing and maintaining a customer for the company he or she works for.
C)personally manages the customer's satisfaction and is accountable for the customer's desired results.
D)feels his or her job is done once the order is obtained and the sale is closed.
E)handles complaints in a timely and thoughtful manner by delegating the work to other salespeople.

Question

The number-one characteristic found to define a world-class salesperson is someone who:​
A)​does not follow up with new customers once an order has been placed.
B)fails to consider the importance of developing and maintaining a customer for the company he or she works for.​
C)personally manages the customer's satisfaction and is accountable for the customer's desired results.
D)feels his or her job is done once the order is obtained and the sale is closed.​
E)handles complaints in a timely and thoughtful manner by delegating the work to other salespeople.​

Quizplus · Accepted Answer

The number-one characteristic found to define a world-class salesperson is someone who personally manages the customer's satisfaction and is accountable for the customer's desired results. This shows that the salesperson goes above and beyond just obtaining the sale and takes responsibility for ensuring the customer is satisfied with the product or service.

The Number-One Characteristic Found to Define a World-Class Salesperson Is