
Building goodwill is important to converting new customers to committed lifetime customers.
Correct Answer:
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Q6: Salespeople should encourage critical encounters with their
Q7: Companies host week-long training sessions,seminars,and social engagements
Q8: A customer cannot be turned onto an
Q9: Many customers feel neglected once they place
Q10: One way for a selling firm to
Q12: The goal for salespeople is to meet
Q13: Handling complaints in any manner as long
Q14: Natalie is a salesperson for a company
Q15: Reliability,warmth,and friendliness are attributes that buyers look
Q16: Customer training does not require the assistance
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