Over the past several years, the demand for phone operators has fallen dramatically.Which of the following would be a reason for this development?
A)an increase in the number of automated answering services
B)a decrease in the technology associated with phone equipment
C)an increase in the supply of phone operators
D)higher prices for long-distance service

Question

Quizplus · Accepted Answer

An increase in the number of automated answering services has led to a decrease in the need for human phone operators. Many companies now use automated systems that allow customers to navigate through menus and receive assistance without the need for a human operator.

Over the Past Several Years, the Demand for Phone Operators