The What Went Wrong feature in Chapter 15 focuses on Sbarro's, the pizza chain. One of the main reasons for Sbarro's failure was the ________.
A) decline in mall traffic
B) high prices of products
C) poor quality of products
D) dispute with franchisees
E) high number of franchises

Question

Quizplus · Accepted Answer

The What Went Wrong feature in Chapter 15 states that one of the main reasons for Sbarro's failure was the decline in mall traffic. The majority of Sbarro's locations were in malls, and as mall traffic declined due to online shopping and changing consumer behavior, Sbarro's sales suffered.

The What Went Wrong Feature in Chapter 15 Focuses on Sbarro's