All of the following decisions fall within the scope of operations management EXCEPT for:
A) creating the company income statement.
B) design of goods and services.
C) location strategies.
D) managing quality and statistical process control.
E) human resources, job design and work measurement.

Question

Quizplus · Accepted Answer

Operations management focuses on the design, implementation, and management of systems that create goods and/or provide services. Creating the company income statement falls outside the realm of operations management, as it pertains to accounting and financial management.

All of the Following Decisions Fall Within the Scope of Operations