Quality is mostly the business of the quality control staff, not ordinary employees.

Question

Quizplus · Accepted Answer

Quality is the responsibility of all employees in an organization, not just the quality control staff. Every employee plays a role in ensuring that products or services meet the required standards and specifications. Quality control staff may have a more specific role in monitoring and testing products, but it is the responsibility of all employees to maintain quality throughout the entire production process.

Quality Is Mostly the Business of the Quality Control Staff