In most banks, customers need to go to different service areas for opening accounts, applying for loans, and making deposits. This service strategy is an example of:
A) automation.
B) modules.
C) separation.
D) self-service.
E) focus.

Question

Quizplus · Accepted Answer

The service strategy described here is separation, where different services are provided at different areas or counters.

In Most Banks, Customers Need to Go to Different Service