A firm's internal program in employee involvement includes which of the following considerations?
A) defining who is the customer
B) supplier management
C) product availability
D) psychological impressions

Question

Quizplus · Accepted Answer

Employee involvement programs typically focus on defining who the customer is, as this helps employees understand their role in meeting customer needs and delivering high-quality products or services. Supplier management and product availability may also be important considerations, but psychological impressions are less likely to be directly addressed through an employee involvement program.

A Firm's Internal Program in Employee Involvement Includes Which of the Following