With a finite-source model, increasing the arrival rate by 10 percent and also increasing the service rate by 10 percent will result in a(n):
A) increase in the utilization of the server.
B) increase in the average number of customers in the service system.
C) decrease in the average time spent in the system, including service.
D) increase in the waiting time in line.

Question

Quizplus · Accepted Answer

In a finite-source model, increasing both the arrival rate and the service rate by the same percentage keeps the system's relative capacity unchanged but processes customers faster, thus reducing the average time each customer spends in the system.

With a Finite-Source Model, Increasing the Arrival Rate by 10