There are three factors that influence a person's decisions about what communication skills to use in a particular situation in order to be effective. What are these factors?
A)empathy, knowledge of the other person, and situation
B)communication context, the goal, and knowledge of the other person
C)communication context, the other person's mood, and self- monitoring.
D)empathy, the goal, and cognitive complexity

Question

Quizplus · Accepted Answer

Communication context, the goal, and knowledge of the other person are the three factors that influence a person's decisions about what communication skills to use in a particular situation in order to be effective. The communication context encompasses factors such as the setting, the topic being discussed, and the relationship between the speakers. The goal refers to what the speaker hopes to achieve through the communication, such as persuading someone or giving information. Knowledge of the other person includes factors such as their personality, communication style, and cultural background.

There Are Three Factors That Influence a Person's Decisions About