Karamjit arrives home with her new shelfing unit, but it needs to be put together. Just then, her friend arrives to visit. Karamjit states, "The assembly instructions are really confusing." Her friend relies, "I understand how you feel; let me try to figure it out." Which positive reciprocal communication pattern are they using?
A)mutual congruence
B)validation of other's perspective
C)recognizing similarities
D)supportiveness

Question

Quizplus · Accepted Answer

Karamjit's friend is showing validation of her perspective by acknowledging that she understands how Karamjit feels and offering to help. This communication pattern is a positive and reciprocal way of showing empathy and support.

Karamjit Arrives Home with Her New Shelfing Unit, but It