Delivering unique value requires ________.
A)improving employee satisfaction
B)investing in a stable firm with a long history of profitability, such as a utility company that supplies power to customers with few choices
C)developing resources and capabilities that allow a company to perform activities better than competitors
D)producing more products than rivals

Question

Quizplus · Accepted Answer

Developing resources and capabilities that allow a company to perform activities better than competitors is essential for delivering unique value. It enables a company to differentiate its products or services from those of competitors and offer something unique to customers. Improving employee satisfaction and investing in a stable firm with a long history of profitability may contribute to overall success, but they do not necessarily guarantee the delivery of unique value. Producing more products than rivals may lead to increased market share, but not necessarily to the creation of unique value.

Delivering Unique Value Requires ________