The use of critical incidents in performance appraisal provides specific examples of good and poor performance.

Question

Quizplus · Accepted Answer

Critical incidents are specific examples of employee behavior that illustrate both exceptional and unacceptable performance. By using critical incidents, managers can provide detailed feedback to employees on what they did well and where they need to improve, making the performance appraisal process more objective and meaningful.

The Use of Critical Incidents in Performance Appraisal Provides Specific